FAQs
Regular questions asked by our customers
Do you provide free site surveys?
Yes, both new and existing clients are eligible for complimentary site surveys for installations.
Are you F-Gas registered?
Yes, we are fully F-Gas registered and all our details can be found on the Refcom register.
I have received a cheaper quotation…
We routinely review and adjust our prices to make sure our clients are getting the most competitive rates. In the unlikely event that you obtain a more affordable estimate, we would be happy to look into this for you.
How often would my Air Conditioning unit require servicing?
An annual maintenance for your air conditioning system is recommended. This will guarantee that all of the parts are operating effectively and that you are not overusing the system, which would raise your energy costs. In order to guarantee that your system is protected for the full duration of the warranty, our manufacturers additionally advise regular annual servicing.
Why is my Air Conditioning unit leaking water?
This is a question that many of our clients ask, and the answer is typically because clients opt out of routine annual servicing. Any device with moving parts, collects dust, and when this dust gets into the condensate water, it can clog the outflow pipe. Every servicing involves cleaning and unblocking the condensate drain and outlet pipe to stop any potential water leaks. For this reason, we advise all of our clients to get yearly maintenance.
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Address
Unit 24, Wadsworth Business Centre, Perivale, UB6 7LQ
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Contact Us
020 3504 5400
info@capcool.co.uk
Business Hours
Mon – Fri : 9am - 5pm
